What is a deductible and premium?
What is the difference between an insurance company and an insurance agency?
What is the benefit of having an independent insurance agent?
What is a policy and a claim?
What is renters insurance?
What about my expensive jewelry?
AUTO INSURANCE COVERAGE
What is Auto insurance?
Auto insurance protects you against financial loss if you have an accident. You enter into a contract with an insurance company. You agree to pay a premium. The company agrees to pay your losses as defined in your policy.
What are the differences in auto coverage?
Property coverage pays for the damage to your auto or theft of the auto. Liability Coverage pays for property damage or bodily injury suffered by the other parties in an accident for which you are found to be negligent. Collision Coverage is property coverage for the insured’s vehicle caused by its impact with another vehicle or object. Comprehensive Coverage is property coverage for loss or damage to an insured’s vehicle except that caused by a collision. It could be anything from natural disasters, hail, vandalism or theft. It also includes damage caused by a collision with an animal, e.g. deer, moose or bird.
How do I make a payment?
You can make your payment directly with your insurance carrier or visit our friendly offices in Westbrook or Saco, Maine.
How are rates determined?
What you would like for coverage options, limits and deductibles will determine your insurance premium. The following are categories that will influence your auto insurance rates:
- Your driving record
- Age, gender and marital status
- Where you live
- Make/Model of your car
- Credit-based insurance score
- How you use your car
- Prior Insurance history
Which companies do you represent?
The companies we represent are strong financially and offer great service and coverage options. Since we work with many companies, we are able to shop for the best solution for your insurance needs.
- Concord Group
- Dairyland
- Foremost
- Hanover
- Hartford
- Kemper
- Liberty Mutual
- Main Street America
- MetLife
- National General
- Patriot
- Patrons
- Oxford
- Philadelphia
- Progressive
- Safeco
- Travelers
- Vermont Mutual
- Maine Employers Mutual
- Great Falls
- Andover Companies
What do I do if I have an accident?
- Make sure everyone is safe.
- Stay at the scene until it’s appropriate to leave.
- Call police
- Exchange contact information and insurance information
- Contact your insurance agent. They will help with the claims process
- Call your insurance company. They will ask for details about the accident.
- Keep track of any medical treatment needed.
PERSONAL INSURANCE
How do I get proof of insurance?
Contact your insurance agency and they will supply you with proof of insurance cards
What is a deductible?
It is the amount of a loss that is the insured’s responsibility to pay after an insured loss. The company pays the amount of damages in excess of the deductible.
What is Personal Liability Umbrella Coverage?
Insurance that provides liability coverage over and above your homeowners, renters or automobile policy. If your liability limit isn’t enough to cover the damages of an accident you cause, your personal umbrella insurance policy will help to cover it.
Does my homeowners policy protect me if someone slips and falls on my property?
A homeowner’s insurance policy covers only if the homeowner is liable for an accident on his/her property. The homeowner must be negligent for the company to pay the loss. If one falls on someone’s property it does not automatically mean that the homeowner is negligent.
Is my jewelry covered by my homeowners insurance?
Most policies have limitations on specific items such as Jewelry, Antiques, Art. You may want to ask your agent about your policies limits and additional coverage if the homeowners will not cover the full value of the jewelry.
Do I need to take an inventory and photographs of my belongings?
The policyholder is responsible for showing the amount of a claim after a loss happens. The company does not know what you own. Documentation can make the Proof of Claim process easier. A home inventory is very useful when trying to remember all of your valued possessions, especially those you may not use a lot.
If I cannot live in my house while it is being repaired due to a loss, can I get reimbursed for renting or staying in a hotel?
Most homeowner’s insurance policies cover “additional living expenses” or “loss of use” costs that arise from a covered loss. You will want to review your policy to make sure it has this coverage included.
BUSINESS INSURANCE
What is business insurance?
Business insurance protects a business from losses due to events that may occur during the normal course of business. There are many types of insurance for businesses including property damage, legal liability and employee risk.
Do I need business insurance if my business is in my home?
Homeowners insurance policies do not generally cover home-based businesses. You will want to speak to your insurance agent about your business and what additional coverage you may need.
I’m hiring my first employee. What types of insurance do I need?
Check what your state requires. Most require workers compensation coverage.
I use my own car for business, should I have a business auto policy?
Most personal auto insurance policies exclude coverage if it is used for business pursuits. A business auto policy provides coverage for the auto owned by the business. Talk to your insurance agent about how you are using your auto and the agent can help you determine if a business auto policy is a good solution.
What is Directors and Officers (D&O) Liability Insurance?
It provides liability insurance covering directors and officers for claims made against them while serving on a board of directors and/or as an officer. This can be for privately held firms or non-profit organizations. The policy functions as management errors and omissions liability insurance, covering claims resulting from managerial decisions that have adverse financial consequences.
What is Errors and Omissions (E&O) Insurance?
It is protection that covers your company or you individually, in the event that a client holds you responsible for a service you provided, or failed to provide, that did not have the expected or promised results. Typically one is a licensed professional or expert in a field to have this need.
Do I need Professional Liability insurance?
It is Errors & Omissions coverage for licensed professionals. Some examples, are doctors, lawyers, insurance agents.
